Crypto FAQ
Unlock actionable crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions to achieve outstanding results.
Your security comes first. Temple Portdex employs bank-grade encryption, two-factor authentication (2FA), and cold storage for your digital assets. We adhere to stringent financial regulations in Thailand and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guidance and 24/7 support
- Experience a risk-free demo with virtual funds
- Automated tools that handle the heavy lifting for you
- Start with a small amount (from just ) and learn as you trade!
Bank card withdrawals are usually processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are typically finalized in under 30 minutes. Actual processing times may vary based on your bank and verification status.
Our revenue comes from premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden fees—you’ll always see the exact transaction amount before confirming.
Yes! Temple Portdex is available in most countries worldwide (98+ and growing). Simply select your country during registration to confirm availability and view local payment options. We adhere to all local regulations to keep your trading safe and compliant.
- AI-driven recommendations - Receive personalized coin suggestions tailored to your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals – real-time buy/sell alerts for leading cryptocurrencies
Support is available 24/7 via live chat or email at info@temple-portdex.com. For urgent issues, we typically respond within 15 minutes.
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Licensed Service
- Registered with [FinCEN, the FCA, and CySEC]
- Audited regularly by independent firms
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Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country’s regulations
- KYC verification is required where legally mandated
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Your Funds Are Safeguarded
- Bank-level security (similar to your online banking)
- 95% of assets held offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank Transfers (SEPA & SWIFT – 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Care & Support
For any inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get set up. Should you experience any issues with your trading partner’s support, please reach out to us and we’ll work to resolve them
Support Hours
Our customer support team is available 24/7 without interruption. On rare occasions when immediate access is unavailable, rest assured our support specialists will respond to your request as quickly as possible.
